Mobile Computing

Mobile Computers, Handheld, Rugged, Wireless (Wi-Fi), GSM and GPRS enabled PDAs and Industrial Computers.

ServicePower Enhancements to Provide New Revenue Streams to its Customers

23-Mar-2017
ServicePower Enhancements to Provide New Revenue Streams to its Customers
ServicePower Technologies a market leader in mobile workforce management software, announced today that it is releasing additional digital functionality on its ServicePower hybrid service management platform to help companies apply new revenue streams, improve the customer experience and optimize asset performance.

Our first enhancement creates an entirely digital and seamless experience for ServicePower’s end customers. The introduction of an intelligent consumer portal backed up by a rules engine, enables field service organizations to offer real time choice and visibility to customers. On a self-service basis it will allow consumers to engage with field teams, whether employed or contracted, using a single branded portal. Digital additions like the visual real-time tracking of technicians, similar to that with Uber, will help modernize the customer experience and perception of brands.

Secondly, the company will add improved planned asset maintenance for capital and industrial equipment companies that install, maintain or service high value assets.

“To grow revenue and to keep customers happy, companies that manage assets rely on maximum up time. However, without robust technology, up time is very difficult to guarantee with any accuracy”
said Marne Martin, CEO of ServicePower. “Enhancing our hybrid labor management platform with stronger IOT connectivity and predictive logic, facilitates the optimal planned maintenance schedules needed to deliver SLAs.”

Finally, the company will provide service technicians with tools that proactively suggest additional services to clients to generate new revenue streams. For example, the ServicePower platform will automatically recognize if a technician visits a certain client site and then cross reference data to provide contextual up-sell and renewal opportunities. This could include the need for a service contract to be extended or upgraded. Via the cloud, the ServicePower platform will then proactively send to the technician (on their mobile device) sales offers they can make to the customer.

"These latest innovations reinforce ServicePower as the leading provider of mobile workforce management for hybrid labor models in the digital era. Some competitors offer elements of these enhancements, but only ServicePower is offering them all, continuing to innovate in ways that simplify field service management, grow revenue, and maximize up time. By helping our clients deliver amazing services to their customers, ServicePower will continue to win new business and build upon its momentum in the market,” stated Marne Martin, CEO of ServicePower.

Datalogic SH15 Blackline and SH21 Blackline series: Tough Industrial Computers
3 weeks ago
Toshiba launches dynaEdge AR smart glasses
1 month ago
Sonim, Softil Collaborate to Launch the World’s Most Rugged Range of LTE Devices
1 month ago
Cloud2 launches version eight of its flagship intranet solution - Hadron
1 month ago
SAP Hits the Runway at New York Fashion Week
2 months ago
Renovotec Launches Android Rugged Rental Scheme
3 months ago
Zebra Helps Retailers Meet Omnichannel Demands And Strengthen Store Operations
3 months ago
Handheld launches the NAUTIZ X9 outdoor-rugged Android PDA
3 months ago
Jungheinrich refreshes its customer service offering with the launch of its Call4Service app
3 months ago
Datalogic introduces the Skorpio X4 mobile computer
4 months ago
Renovotec Acquires Datatrade To Create The UK`s Largest Independent Rugged Hardware And Maintenance Company
4 months ago
New Complete Solution Simplifies Data Communication During Oil Loading
5 months ago
Renovotec Launches ‘Switch To Android’ Campaign: Cuts Android Mobile Prices By 25%
5 months ago
Tweakker Brings Financial Sanity to Care Operations at Telia’s MVNOs OneCall and MyCall
5 months ago
New Supply-Chain Accessories for the NAUTIZ X2 All-In-One Rugged Android Handheld
5 months ago
ALGIZ 10X streamlines logistics at the largest warehouse in northern Europe
6 months ago
Handheld launches blog at ruggedinformer.com
7 months ago
IntelliChief ECM Bolsters Mobile Abilities
7 months ago
Telit Announces World’s First Category 11 LTE Full Mini PCIe Card
7 months ago
Westcoast scores hat-trick with gaming giants MSI, Gigabyte, and SteelSeries
8 months ago
Free openSAP Course for iOS App Development
8 months ago
NAUTIZ rugged PDAs keep the pork industry moving forward
9 months ago
Telit and Tele2 Introduce Telit simWISE – a Module-Software Embedded SIM Technology
10 months ago
Eurotech Receives 2016 IoT Excellence Award
10 months ago
bpost engages Zetes to update and manage mobile infrastructure
10 months ago
Handheld Business Partner Conference Agenda Announced
11 months ago
Renovotec Launches Campaign For The Smallest, Lightest Computer In Its Class
11 months ago
NAUTIZ X2 All-In-One Rugged Android Handheld Sees RAM and Scanner Upgraded
11 months ago
New Event for International Refinery Sector in Hamburg
1 year ago
Renovotec Launches Long-Term Rugged Hardware Rental Scheme
1 year ago
Honeywell's New Worker Solution Keeps Remote Workers Safe
1 year ago
Digital Transformation in Oil Loading: Field Operations Meet Terminal Management
1 year ago
Varlink introduces Hammer Rugged Smartphones to the UK
1 year ago
Renovotec Launches Dedicated Service For 3PLs
1 year ago
Implico at StocExpo Europe 2017 – focus on solution for handhelds
1 year ago
Camtech Systems announce the launch of the new rugged tablet device which is designed to suit any budget - Camtech TuffLine
1 year ago
IPO Technologie presents FUTURA: Panel PC 'all in one'
1 year ago
Introducing the ALGIZ 8X Rugged Tablet, a New Tough Computer From Handheld
1 year ago
Zebra Technologies further cements its relationship with Datatrade through ‘Premier’ accolade
1 year ago
iDTRONIC adds new UHF Variation to its Android Handheld C4 Red Family
1 year ago
Xplore and CLS America Partner To Launch The First Satellite Communications Rugged Tablet
1 year ago
Renovotec Wearable Warehousing Device Promotion At Intralogistex 2017
1 year ago
Parcel Device and Monitoring System Enters Next Deployment
1 year ago
Next-Generation Scan Case for iPod Touch to Replace Dedicated Barcode Scanners
1 year ago
JLT Named In List of Top Software and Technology Providers
1 year ago
Rugged Screens With Instant Response on Show at ProMat
1 year ago
Poland’s Largest Container Facility Selects Rugged Mobiles
1 year ago
Renovotec Offers Free Maintenance on New Zebra TC5
1 year ago
New Handhelds “Making UK Online Collection Easier”
1 year ago