Voice Technology

Voice directed / speech recognition, hands-free warehouse and distribution center computing, voice in the warehouse, voice technology and voice systems. Voice Directed Picking and Voice-enabled workers wear a headset connected to a small wearable computer.

E-Commerce Trends Driving Distribution Centers’ Need For New Mobile Technology, Voice Applications To Provide Accurate, On-Time Delivery, Honeywell Survey Reveals

13-Oct-2015
E-Commerce Trends Driving Distribution Centers’ Need For New Mobile Technology, Voice Applications To Provide Accurate, On-Time Delivery, Honeywell Survey Reveals
  • Nearly 9 in 10 Distribution Centers to Add Voice Direction Technology in Next Five Years 
  • Demand Driving Need to Improve Accuracy, Workflow Process 
  • Distribution Centers on Average Lose $400,000 Annually on Picking Errors 
The growth of e-commerce increases consumer choice and flexibility, but it also challenges distribution centers to keep pace with consumers’ higher expectations for faster and more accurate delivery. Nearly nine in 10 distribution center operators expect to adopt new mobile devices and voice-direction technology in the next five years to meet that need, according to a survey by Honeywell (NYSE: HON) and YouGov.

The survey of hundreds of IT decision-makers across the United States, United Kingdom, France and Germany shows that mobile solutions are expected to increase in adoption over the next five years, driven by the need for increased order fulfillment accuracy and improved customer service requests.

With distribution centers losing on average more than $400,000 every year on picking errors, they are looking for a technology edge to improve accuracy and reduce costs. The technologies include mobile computers, printers and scanners featuring more reliable data capture technology, as well as equipping workers with wireless headsets that provide voice direction to improve accuracy and speed.

Technology Keeps Distribution Centers Competitive
Honeywell’s survey revealed that nearly two-thirds of distribution centers currently support omnichannel distribution, meaning they have the data capture and asset tracking systems required to fulfill orders both from retailers and from consumers purchasing on-line.
  • Of the countries surveyed, France has the highest percentage of sales coming from e-commerce (54 percent). 
  • An average of 84 percent of IT decision-makers agree that data capture technology has made a positive impact on their omnichannel distribution strategy. 

Voice Is Strong Differentiator
To complete mission-critical processes and stay ahead of competition, voice technology is an invaluable tool in delivering efficient workflow performance. According to the survey, voice direction – using wireless headsets to direct workers with voice commands – can add one hour of productive time per worker each month.
  • The majority of respondents anticipate transitioning to voice solutions within the next five years, including 94 percent in Germany, 87 percent in the U.S., 82 percent in the U.K. and 78 percent in France. 
  • Eight-two percent of IT managers in Germany revealed that if they were adding technology to their distribution center strategy, voice would have the biggest impact on workflows this year. 
  • Nearly 25 percent of distribution center workers around the world do not speak the local language, requiring a need for technology solutions that support multiple languages and facilitate rapid onboarding and training of new workers. 

Mitigating the Cost of Mispicks
Survey findings report that the average global cost of one picking error is $59, resulting in distribution centers losing on average more than $400,000 annually on mispicks. 
  • IT decision-makers say the cost of a mispick in the U.S. ranks highest ($67), followed by France ($60), Germany ($52), and the U.K. ($50). 

QUOTE
Bruce Stubbs, director of industry marketing, Honeywell Sensing and Productivity Solutions: “Consumers want their purchases delivered as quickly as possible, which puts extreme pressure on distribution center operators to deliver the right products to the right place at the right time. Connected workers using mobile solutions with data capture technology such as those delievered by Honeywell offer higher accuracy and productivity and have a positive impact on the bottom line.”

Voiteq raises over £5,000 for CAFT in 2017!
3 months ago
Softil’s BEEHD Technology Chosen for PyeongChang 2018 LTE-R Communication Terminals
7 months ago
Voxware Case Study : Mission Health
8 months ago
Iptor announces new voice-activated Order Management Solution
11 months ago
Puerto Rico’s Top Distributor Upgrades to Voxware’s VMS for Real-Time Visibility
1 year ago
Voxware Debuts Augmented Reality Solution at ProMat 2017
1 year ago
Assmann Büromöbel Increases Productivity By 20% & Reduces Errors To 0 With Zetesmedea Voice Picking
1 year ago
Easy ‘Pickings’ for Queenswood Natural Foods with Voiteq
1 year ago
DK Fulfilment Selects Snapfulfil To Support Strategic Goals
1 year ago
Renovotec Wearable Warehousing Device Promotion At Intralogistex 2017
1 year ago
inconso and SemVox Give Pick-by-Voice a New Boost
1 year ago
Voiteq Launches Next Generation Solution at IMHX
1 year ago
Ehrhardt + Partner Group Expands Offering With Lydia® VoiceSuite
1 year ago
Official Brazil Provider Named For Ehrhardt + Partners’ Lydia
1 year ago
Voice Solutions Firm Wins Customer Service Award
1 year ago
Total Wearable Solutions Deliver Double-digit Gains in Warehouse Worker Productivity
1 year ago
topVOX to Demonstrate Latest Voice-Control Systems at IMHX
1 year ago
Ehrhardt Expands Product Portfolio Following topsystem Takeover
1 year ago
Buton and Voxware Announce Value Added Reseller Agreement
2 years ago
Centriq Group Celebrates Continued Growth in 2015
2 years ago
Smart Watch increases warehouse efficiency
2 years ago
Wilko Selects Voiteq to Upgrade its Voice Solution
2 years ago
Significant Merger as E+P Joins Forces With Topsystem
2 years ago
Horseware Keeps a Tight Rein on its Warehousing Operations Thanks to Door-to-Door Voice Solution from BEC and Honeywell
2 years ago
The TimoCom Messenger has arrived!
2 years ago
Voice technology key to managing Black Friday strain on retailers’ warehouse operations, says Honeywell
2 years ago
Community FoodBank of New Jersey Implements Voxware to Efficiently Serve More Hungry Families
2 years ago
Indus Foods chalks up a first with BCP’s Accord® Voice WMS
2 years ago
Panduro Hobby chooses Astro Voice to service its hobby lovers
3 years ago
Voxware Research Indicates That Most Online Purchases are Returned Due to Retailer Error
3 years ago
LogiMAT 2015: Imtradex presents innovative communication solutions for the “Pick by Voice” systems as well as for retailers
3 years ago
BCP signs up for IntraLogisteX
3 years ago
Voxware Research Indicates that Consumers Have Little Patience for Incorrect or Late Deliveries, Especially at the Holidays
3 years ago
Voxware Customer Increases Picking Accuracy and Efficiency with Voice
3 years ago
Whole Foods Sees Significant Productivity Gains with Voxware Voice Management Suite
3 years ago
Voxware Voice Automation Software Helps Food Distributor Increase Fulfillment Accuracy
3 years ago
Voxware’s Easy Implementation Can Help Companies Deliver During Holidays
3 years ago
With the communications solutions Aurelis Nexus PTT and INVISIO M3, Imtradex present a “Dream team” for fire and police operations
3 years ago
Smiffy’s Implements Voxware’s Cloud Voice Solution to Boost Efficiency and Modernize Its Warehouse
3 years ago
Lucas Systems Introduces Jennifer Voiceplus For Smartphones – Industry-First Voice Picking Solution Will Be Available In Q2 2014
4 years ago
Voxware to Highlight Cloud Voice Management Suite at Modex 2014 in Atlanta
4 years ago
Voxware Powers Through First Half FY 2014 With Significant Growth in SaaS Bookings
4 years ago
Gordon & MacPhail increases productivity by 50% with BCP’s Voice WMS
4 years ago
“Pick by Voice" in freezing temperatures: Imtradex presents proven headset solutions at LogiMAT 2014
4 years ago
Reflections of 2013 and looking forward to 2014
4 years ago
Consafe Logistics ranked No.1 in Speech and No.3 in WMS by ARC Advisory Group
4 years ago
Voicing Concerns
4 years ago
Perfect team for voice deployment
4 years ago
Stamping down on prices through ramping up logistics. REMA’s key to success
4 years ago