Are you on the wrong mobile contract? Advice from spusu

It’s not uncommon for people to pick a provider and stick with it, without considering the other options available to them. In fact, Sky reports that one in five Brits have never changed mobile provider. But you could be doing yourself a disservice — and overspending — by rolling your contract over each time it’s up for renewal. But what are the red flags that suggest your mobile provider isn’t quite right for you?

 

You’re constantly running out of data

One of the most common indicators that you’re on the wrong mobile contract is consistently exceeding your data limit. If you often find yourself running out of data before the end of the month and facing expensive coverage charges, it’s a clear sign that your current plan doesn’t match your usage needs.

On the flip side, if you find yourself with data to spare at the end of the month, you might be overpaying. Review your monthly usage statements. If you notice a trend of too much or too little, you may need to switch to a plan that matches up to your digital lifestyle.

 

Your contract lacks flexibility

Flexibility is crucial in a mobile contract, especially as your needs can change over time. Perhaps your job now requires more data, or maybe you’ve moved to a new area with different network coverage needs. If your current contract locks you into rigid terms without the option to adjust your data, minutes, or text allowances, it’s worth considering a more flexible plan.

 

Your coverage is inadequate

No matter how perfect a mobile contract may seem on paper, it’s worthless if you don’t have reliable network coverage where you need it. If you frequently experience dropped calls, slow internet speeds or dead zones in areas where you spend the most time, it’s a strong indication that your current provider’s network doesn’t meet your needs. Test your coverage in various locations and at different times of the day. If you encounter consistent issues, it might be time to switch to a provider with better coverage in your area.

 

Unexpected charges

Billing transparency is a must. If you frequently notice unexpected charges on your bill, it could indicate that your provider may not be upfront about their pricing. These charges could be for services you didn’t use or for hidden fees that weren’t disclosed when you signed up. Carefully review your monthly statements and contact your provider for explanations of any unfamiliar charges. If this issue persists, it may be time to switch to a provider with clearer billing practices.

Many operators increase their prices at the end of the financial year in April. While this should be disclosed to you, either in your contract or in additional communication ahead of the increase, it may still come as a surprise. Roaming chargers could be another stinger, and an additional cost you may not have factored into your budget. If these sneaky additions have you feeling stressed, you’ll want to consider a transparent provider. spusu has frozen the prices of all mobile plans until 2026 and, with EU roaming and international calls to the EU included, you don’t need to worry about the unexpected.

You might have stuck with the same mobile provider for years, but that doesn’t necessarily mean they’re the best fit for you. As your contract comes to an end, take a moment to reassess your setup — you might uncover hidden drawbacks you hadn’t noticed before. If you feel your mobile contract isn’t delivering the value you deserve, it’s likely because it no longer aligns with your needs. Evaluating your options now can lead to better deals, improved services and a mobile experience that’s perfectly tailored to you.

To find out more about spusu’s SIM-only plans, visit the website at spusu.co.uk.