Intelligent software, digital transformation & smart technology solutions for banking, financial and the insurance sector


Real reviews from real clients

Created by Feefo, Trusted Service is awarded only to those businesses that use Feefo to collect genuine reviews and insights. Those that meet the high standard, based on the number of reviews they have collected, and their average rating, receive the award. A badge of honour, this accreditation remains unique, as it is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service.

Strict criteria

To win the award for the fifth time, Halo Financial met the criteria of collecting at least 50 reviews between 1st January 2018 and 31st December, 2018, with a Feefo service rating of between 4.5 and 5.0.

Some of the recent comments about Halo from all the 966 reviews on Feefo:

“A halo for HALO! I have used Halo for all my overseas fund transfers for 2 years, and cannot recommend them highly enough. Friendly, incredibly efficient service, fast, reliable and consistently good rates.”

“In my experience Halo offer one of the most competitive money transfer rates in the market and, at the UK end, the transaction is usually completed with monies paid offshore within just two hours. Fantastic.”

Halo Financial’s Managing Director, Gavin Herridge, commented: “We’re thrilled to receive this award from Feefo. It recognises how hard we’ve been working to give great experiences to all our customers, who are the most important judges of what we do and our valued advocates.

“We’re committed to delivering the highest quality of service, so it’s important for us to listen, understand and respond to all our customers. Feefo enabled us to consistently improve throughout 2018 and now we’re looking forward to another successful year ahead.”

Congratulating Halo Financial on winning this year’s award, Matt West, CEO at Feefo, commented: “The Trusted Service award has always been about recognising those companies that excel beyond the norm. This year we’ve seen many remarkable businesses leveraging the full potential of Feefo to provide outstanding levels of experience for their customers – and rightly being awarded our most prestigious accreditation. I’m looking forward to the continual success of the businesses that work in partnership with us throughout 2019.”