Supply Chain (SCM/SCE)

Supply Chain Management (SCM) Software, Supply Chain Optimisation, Supply Chain Execution, hardware transport, supply-chain, distribution software, freight software and load planning in manufacturing and supply chain applications.

JDA Closes 2019 with Strong SaaS Growth

JDA Software, Inc., closed 2019 with strong revenue results driven by record SaaS revenue as the company pivots to a subscription-based business model. For the fourth quarter of 2019 and fiscal year ending December 31, 2019, JDA grew SaaS bookings and annual recurring revenue substantially.

“In 2019, SaaS ARR grew 83% year-over-year, SaaS revenue backlog has exceeded $650 million, net retention rates are over 120%, we added 158 new customers, and Glassdoor recognized JDA as a best place to work,” said Girish Rishi, chief executive officer, JDA. “We have seen an unprecedented uptake on Luminate, powered by Blue Yonder, our new portfolio. In 2020, we have expanded our go-to-market coverage and our customer success platform has never been stronger.”

SaaS bookings fuel JDA’s momentum to a subscription business and Q4 results (unaudited)

JDA continued its forward momentum in the transition to a subscription-based business model as SaaS bookings grew 51% in 2019. Q4 SaaS mix grew by 24 percentage points year-over-year (YoY) to 73% of total product (software and SaaS) bookings for the quarter and up 14 percentage points to 53% in 2019 vs 2018.

SaaS annual recurring revenue ended at an all-time high of $222 million. Fourth quarter total company revenue grew 6% YoY fueled by SaaS revenue growth of 74% and Professional Services revenue growth of 10%. Total company revenue in 2019 grew 8% with SaaS revenue growth of 82% and Professional Services revenue growth of 10% YoY.  To date, JDA has seen strong cloud adoption by customers with over 600 customers using JDA Cloud.

JDA closed 27 product bookings over $500,000 in Q4 2019 and closed 74 in 2019, continuing the momentum for customers relying on JDA for their large, transformational digital supply chain initiatives. Additionally, JDA added 53 net new customers in Q4 2019, and 158 new customers in 2019.


Some of the customers that selected or extended their footprint with JDA/Blue Yonder during the quarter include:

  • Americas:  Advance Auto Parts, Alcon, Autoliv, Boy Scouts of America, The Container Store, DB Schenker, Fort Dearborn Company, HERBL, Ingredion, J.B. Hunt, Kohl’s Department Stores, Modell’s, Wesco Aircraft Hardware Corp.


  • APAC: Bitland (Shenzhen Bitland Information Technology Co., Ltd.), CPF IT Center Company Limited, KO(Coca-Cola Beverages (Shanghai) Co Ltd), Personal Collection Direct Selling, Inc., Robinsons Supermarket Corporation, Sitics Logistic Solutions (M) Sdn Bhd, TH Milk Food Joint Stock Company


  • EMEA:  Asnova Holding, Bergé y Compañía, BIC, Carlsberg Shared Services sp z.o.o, C.M. Downton Ltd, CNH Industrial, DHL Supply Chain Management GmbH, DSV A/S, Essity Hygiene and Health AB, Henkel AG & Co. KGaA, IAC Group Ltd, Joules Limited, Liberty Global Services B.V., Makro SA, Marks & Spencer, Martin Brower, Outokumpu Oyj, PSA, Servier, Upfield Europe BV, WM Morrison Supermarkets Plc